Shipping policy

 

At Kappuccino Store, we operate on a made-to-order basis where each product is crafted with utmost love & care, just for you. This entire process takes time, hence, we humbly request you not to place urgent last-minute orders.

Shipping Timeline: Orders are typically delivered within 5-7 business days from order confirmation. Once shipped, you'll receive tracking details via email and SMS, so you can follow its journey to your doorstep.

Shipping Charges: We do not charge extra for shipping, the price you see are all inclusive of shipping.

Please note, while we strive for timely delivery, unforeseen delays may occur due to:

A) Delay in dispatch: Orders undergo three quality checks. If a product fails, shipping might be delayed. Sometimes, orders for items under restocking may also face delays.

B) Delay in delivery: Even with our best-in-class shipping partners like BlueDart & Delhivery Air, delays can happen due to various uncontrollable factors like weather, strikes, logistical issues, act of God (including but not limited to any force majeure event).

 

If there's a delay of more than 15 days, we will swiftly notify you. You can opt to cancel or choose a substitute product/refund.

Our humble note :

A)  Kappuccino Store is not responsible for delivery delays caused by shipping partners or incorrect customer-provided details.

B)  The shipping company will attempt delivery 3 times. If unsuccessful, the package will be returned to us.

C)   For re-shipping returned packages due to customer error/unavailability, a minimum fee of ₹90 per item will be applicable.

 

For any query/clarification/assistance at any stage, please feel free to drop us a WhatsApp or contact us at hi@kappuccinostore.com. Our support Tribe is always ready to assist you within 24 hours — often sooner!

 

 

 

.